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Roc City Ice Cream in New York

Discover sweet treats at Roc City Ice Cream in Rochester, NY. Enjoy family-friendly service, a variety of shakes and sundaes, curbside pickup, and delivery.

4.4 71 reviews Ice Cream Shop American · Southern

571 Stone Rd, Rochester, NY 14616, United States

FoodPlacee Passport United States · New York · 68110
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Roc City Ice Cream

Rochester, New York, USA

Banana Split Fruit Pop Ultimate Milk Shakes Brownie Milkshake Strawberry Ice Cream
Rating★ 4.4 / 5
CategoryIce Cream Shop

Overview

About This Food Place

Roc City Ice Cream is a charming ice cream shop located at 571 Stone Rd in Rochester, NY. Known for offering a variety of rich, Hershey’s specialty ice cream flavors, this small but vibrant establishment captures the hearts of the local community with its welcoming atmosphere and delightful treats. Popular options include indulgent milkshakes, classic ice cream cones, and creative sundaes that satisfy a wide range of sweet cravings.

Each visit promises friendly service and family-friendly vibes, with convenient amenities such as curbside pickup, delivery, and dine-in with outdoor seating. The bright, colorful exterior seating area makes it an inviting spot for a casual outing with kids or a quick stop for a refreshing dessert. As a women-owned small business, Roc City Ice Cream delivers quality and care in every scoop.

Gallery

Photos from Roc City Ice Cream

Real shots of the food, atmosphere, and signature dishes at this location.

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Local favorites

Why People Come Here

This ice cream shop attracts visitors with its tempting menu, friendly atmosphere, and convenient service options in Rochester, NY.

Family-Friendly Spot

Welcoming to all ages, the shop offers a kid-friendly environment with popular sweet treats like Banana Split and Cotton Candy.

Delicious Specialty Shakes

Enjoy unique flavors like Fruit Pop Ultimate Milk Shakes and Brownie Milkshakes, crafted with care and fresh toppings.

Multiple Service Options

Choose to dine in, takeout, curbside pickup, or delivery, making it easy to satisfy ice cream cravings on the go.

Convenient Rochester Location

Situated on 571 Stone Rd, the spot is easily accessible with wheelchair parking and nearby seating for a quick treat.

Highly Rated Quality

With a solid 4.4-star rating from 71 reviews, guests appreciate the tasty ice cream served by attentive and professional staff.

Quick & Friendly Service

Fast, polite service ensures a smooth experience, even on busy days, perfectly suited for families and individuals alike.

Experience

When & How to Enjoy This Place

Roc City Ice Cream offers sweet moments perfect for any time of day, especially when looking for a family-friendly dessert stop or a quick indulgence after a long day.

Featuring a popular selection of shakes, sundaes, and classic ice cream flavors, this ice cream shop thrives on warm customer service and a relaxed setting. Whether stopping by for a treat or ordering for pickup, its variety and care make every visit enjoyable. — FoodPlacee editorial note

Family Outings

Bring the kids along for a colorful ice cream experience with generous portions and fun flavors like Cotton Candy and Banana Split in a welcoming spot that’s easy on families.

Quick Takeout

Perfect for grabbing a delicious treat on the go, with curbside pickup and takeout services that ensure convenience without compromising quality.

Casual Dine-In

Enjoy ice cream at the covered porch seating with close friends or on a relaxed solo visit, soaking in the small-shop charm and fresh, carefully prepared sweets.

Treat for Chocolate Lovers

Indulge in rich chocolate options like the Brownie Milkshake and Bourbon Butter Truffle for a decadent flavor experience that impresses every time.

Weekend Desserts

Make weekends sweeter with large portions and specialty items like the Fruit Pop Ultimate Milk Shakes, ideal for sharing at casual neighborhood gatherings.

Best for

Family-friendly Coffee available Takeout & Delivery Curbside pickup Dogs allowed outside Credit & NFC payments Highly rated (4.4/5)

Guest sentiment

What People Feel

A snapshot of what local diners frequently mention about this location.

GM
Gary Mason 1 month ago

"Decent service. Very good ice cream and variety. Some outside seating. Wasn't busy at all but it seemed like they should be. Maybe a newer establishment?"

CS
Charlotte Steiner 1 month ago

"The speciality strawberry shortcake sundae and milkshake were very enjoyable. The ice cream was good and the toppings were very fresh. The portion sizes were very large, enough to share. The staff was friendly and apologetic for the wait. You could tell they were making the orders with care so it was worth it. The space outside is very limited as it is a small shop. The sign was easy to miss in the dark. We would come back again."

W
WMinchella 2 month ago

"Very professional staff. Watched them keep their cool when a Karen tried to return melted ice cream (while her dog was melting in the car). 10/10 customer service."

LS
Lori Smith 2 month ago

"Roc City Ice Cream is a narrow shop meant to serve folks at a window. There is no interior seating, but there are colorful plastic chairs set up on a covered porch. The place was super busy when we arrived - about 7:30 pm on a weekday! The ice cream was delicious Hershey's (Thanks for the correction Roc City!) specialty flavors, and there was a large variety. There are different types of cones and toppings available. The cone pricing was weird, though - it looked like there was a price added on for all cones, not just cones beyond the standard cone. Roc City has some tempting ice cream creations that looked very interesting to try, but the $15+ price tag turned me off from trying them. They do offer milk shakes and banana splits. The staff was decently friendly and helpful when I asked about the pricing on their specials, but they got my order wrong in the end. I ordered a kiddie sugar cone but ended up with a waffle cone that may have been a single. I did not ask for the receipt because I wasn't expecting to need it, so I am not sure which they charged me for. The pricing was less expensive than Abbotts, and a wider variety of flavors. The interesting creations set it apart from another local shop, Front Door, but the dining experience is different."

SG
Stacey Gonzalez 2 month ago

"OMG man the service is extremely good! They didn’t have a Mexican sundae but the young lady made them as a Mexican Sundae would be made. And so I appreciated it and gave her a $5.00 tip. Yall go here and get that good ice cream and support them 100%."

LR
Latasha Rhodes 2 month ago

"A must for chocolate lovers. The flavor is rich so satisfying. I drank some soda before trying and it still blew me away that I could taste not only sweet but actual chocolate flavor. Kind of a low key spot. The worms in dirt is good."

ST
Sonya Travers 3 month ago

"Overall really nice place. It is tiny, and easy to miss, but the ice cream selection is great! Location does make it a bit uncomfortable for associating as thee isn’t much room outside of the front of the store and the parking lot. The ice cream we has was also rather soft, but that may have just been the flavors we picked. My friends loved their shakes. Keep in mind, this is Hershey’s ice cream, not homemade, but they never claimed to be homemade. My friends and I will be visiting again."

YO
Yaslin Ortiz 3 month ago

"Tried them for the first time today and everything was so good! Service was amazing and the icecream was delicious. Will definitely be going back."

Visit info

When to Visit

Weekly hours below — always confirm with the business before holidays or special events.

Today Updating...

Best time to visit

Plan your visit to enjoy this local favorite with less wait and fresh, made-to-order ice cream treats.

Weekday evenings around 7:30 PM are lively without overwhelming crowds Family visits are great during earlier afternoon hours for a relaxed experience Arriving during off-peak times helps avoid any delays in service

On the map

Where This Food Place Lives

Find your way to Roc City Ice Cream in New York .

Address 571 Stone Rd, Rochester, NY 14616, United States
Phone +1 585-286-9082
Area New York
Call Address copied ✓

Questions answered

Food Place Questions

Find answers to common questions about Roc City Ice Cream, a popular ice cream shop located in Rochester, NY. Learn about their offerings, services, and what to expect during your visit.

Roc City Ice Cream features a variety of flavors including specialty options like Banana Split, Fruit Pop Ultimate Milk Shakes, Brownie Milkshake, Strawberry Ice Cream, and Cotton Candy. The shop offers Hershey’s branded ice cream with fresh toppings and generous portions.

Takeout and dine-in options are available, with seating located outside on a covered porch. There is no interior seating or table service, but the shop serves customers through a window and offers curbside pickup and delivery as well.

Yes, the shop provides wheelchair accessible parking and is family-friendly, suitable for kids. Dogs are allowed outside, making it convenient for pet owners to enjoy a visit together.

Payments can be made using credit cards, debit cards, and NFC mobile payments, ensuring a range of convenient options for customers.

Roc City Ice Cream does not offer restroom facilities on site. Customers should plan accordingly when visiting this small shop.

Both delivery and curbside pickup services are available, alongside in-store shopping and onsite service options to suit different preferences.

The establishment is a small, women-owned business, focusing on quality service and friendly customer experiences within the Rochester community.

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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.